Note: The TADM eServices will be undergoing scheduled maintenance on 28 April 2024, from 8am to 8pm. During this period, the TADM eServices and Chatbot will not be available. Thank you for your understanding.

You may visit the Ministry of Manpower if you have general queries on the Employment Act.

Note: You can file a claim with your Singpass if you have your employment claim’s details. You will be notified of the next step via your preferred mode of communication. If you have filed a claim with TADM, you can log into your dashboard via eServices to view your claim status.

You may also use "Ask TADM" chatbot advisory service to get immediate answers, preliminary assessment and file your claim. The chatbot may direct you to make an appointment to speak to us if it cannot address your queries. We recommend Google Chrome, Microsoft Edge, Safari or Mozilla Firefox on desktop or laptop for best experience.

Do take note of the time limit(s) to file your claim(s). You may visit the Ministry of Manpower if you have general queries on the Employment Act.

(For Employers responding to claims) How do I appoint a representative to take part in TADM’s mediation process?

Last updated 14 Aug 2023

A representative has the authority to act on behalf of the company must be appointed. The representative has to be a director, partner/sole proprietor or employee of the company.

If the representative is an employee, he/she is required to upload an authorisation letter signed by the director/partner or sole proprietor.

To appoint a representative, visit register a representative for mediation.

Was this answer helpful?

(For Employers responding to claims) How do I appoint a representative to take part in TADM’s mediation process?

Related Questions