Note: You can file a claim with your Singpass. You will be notified of the next step, and you can log into your dashboard via eServices to view and manage your claim.

Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.

Do take note of the time limit(s) to file your claim(s). Visit the Ministry of Manpower if you have general queries on the Employment Act.

Mediation

Questions

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Can I indicate my preference for online mediation or in-person mediation?
I filed a case and made payment, what is the next step?
(For parties responding to the claims) I received a notification to respond to a claim. Do I have to respond even though I disagree with the claims filed?
(For parties responding to the claims) I received a notification to attend a mediation. Do I have to attend the mediation even though I disagree with the claims?
(For Employers) Who can attend or represent the company at mediation?
(For Employers) I am facing technical difficulties in registering a representative. What do I do?
(For Employees) Can a 3rd party participate or represent me in mediation sessions?
Can a 3rd party enquire about my employment dispute?
Can I log in to the TADM eServices portal on my mobile device?
What should I do if I have technical problems on the TADM eServices?
(For Employers responding to claims) How do I appoint a representative to take part in TADM’s mediation process?
My mediation was conducted online. As the dispute remains unresolved, the mediator is arranging for an in-person session. Can I refuse to attend the session and request for mediation to continue virtually?
If the online mediation does not work out, can I have an in-person mediation with the case officer?
When will a Claim Referral Certificate (CRC) be issued?
I cannot log in to TADM’s eServices with my Singpass. What should I do?
What can I expect after I file my claim?
What resources can I refer to on my rights and obligations as employee/employer during the e-Negotiation stage?
The other party has not responded to my proposal and there are only a few days left in the e-Negotiation stage. What should I do?
Can a mediator look into my case before the expiry of e-Negotiation?
How is e-Mediation conducted?
Can I opt out of having my case mediated virtually?

Questions

Sort by:

By default
Most recent
Most popular
Can I indicate my preference for online mediation or in-person mediation?
(For parties responding to the claims) I received a notification to respond to a claim. Do I have to respond even though I disagree with the claims filed?
(For Employers) Who can attend or represent the company at mediation?
(For parties responding to the claims) I received a notification to attend a mediation. Do I have to attend the mediation even though I disagree with the claims?
I filed a case and made payment, what is the next step?
When will a Claim Referral Certificate (CRC) be issued?
(For Employers) I am facing technical difficulties in registering a representative. What do I do?
What should I do if I have technical problems on the TADM eServices?
(For Employees) Can a 3rd party participate or represent me in mediation sessions?
Can a 3rd party enquire about my employment dispute?
Can I log in to the TADM eServices portal on my mobile device?
(For Employers responding to claims) How do I appoint a representative to take part in TADM’s mediation process?
My mediation was conducted online. As the dispute remains unresolved, the mediator is arranging for an in-person session. Can I refuse to attend the session and request for mediation to continue virtually?
If the online mediation does not work out, can I have an in-person mediation with the case officer?
I cannot log in to TADM’s eServices with my Singpass. What should I do?
What can I expect after I file my claim?
What resources can I refer to on my rights and obligations as employee/employer during the e-Negotiation stage?
The other party has not responded to my proposal and there are only a few days left in the e-Negotiation stage. What should I do?
Can a mediator look into my case before the expiry of e-Negotiation?
How is e-Mediation conducted?
Can I opt out of having my case mediated virtually?

Questions

Sort by:

By default
Most recent
Most popular
I filed a case and made payment, what is the next step?
(For parties responding to the claims) I received a notification to attend a mediation. Do I have to attend the mediation even though I disagree with the claims?
What can I expect after I file my claim?
What resources can I refer to on my rights and obligations as employee/employer during the e-Negotiation stage?
Can a 3rd party enquire about my employment dispute?
If the online mediation does not work out, can I have an in-person mediation with the case officer?
(For Employers) Who can attend or represent the company at mediation?
Can I log in to the TADM eServices portal on my mobile device?
When will a Claim Referral Certificate (CRC) be issued?
My mediation was conducted online. As the dispute remains unresolved, the mediator is arranging for an in-person session. Can I refuse to attend the session and request for mediation to continue virtually?
I cannot log in to TADM’s eServices with my Singpass. What should I do?
The other party has not responded to my proposal and there are only a few days left in the e-Negotiation stage. What should I do?
How is e-Mediation conducted?
(For Employees) Can a 3rd party participate or represent me in mediation sessions?
Can a mediator look into my case before the expiry of e-Negotiation?
(For Employers) I am facing technical difficulties in registering a representative. What do I do?
What should I do if I have technical problems on the TADM eServices?
Can I opt out of having my case mediated virtually?
Can I indicate my preference for online mediation or in-person mediation?
(For parties responding to the claims) I received a notification to respond to a claim. Do I have to respond even though I disagree with the claims filed?
(For Employers responding to claims) How do I appoint a representative to take part in TADM’s mediation process?