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You may visit the Ministry of Manpower if you have general queries on the Employment Act.

My mediation was conducted online. As the dispute remains unresolved, the mediator is arranging for an in-person session. Can I refuse to attend the session and request for mediation to continue virtually?

Last updated 14 Aug 2023

No. You will be required to attend the in-person mediation session if the mediator has assessed that it is more effective to resolve the dispute in-person. 

 

If you do not attend the mediation session, the claimant can request for the dispute to be referred to the Employment Claims Tribunals (ECT) for a decision.

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