Note: You can submit your mediation request online with your Singpass if you have details/claim amount for your employment claim. You will be notified of the next step via your preferred mode of communication. You can also log into your dashboard via eServices to view your claim.

Click on “Ask TADM” chatbot (icon at the bottom right) to get immediate answers, preliminary assessment and file your claim. The chatbot may direct you to make an appointment to speak to us if it cannot address your queries. We recommend Google Chrome, Microsoft Edge, Safari or Mozilla Firefox on desktop or laptop for best experience.

Do take note of the time limit(s) to file your claim(s). You may visit the Ministry of Manpower if you have general queries on the Employment Act.

Terms of use

Welcome to the Tripartite Alliance for Dispute Management (TADM)

The Website is owned and maintained by TADM. The use of this Website constitutes agreement with the terms and conditions provided in this Agreement.

PLEASE READ THE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

By accessing, browsing and/or using this Website and all information (including but not limited to the information, text, images, links, sound, graphic and video sequences displayed herein) and services on the Website ("Material"), you are indicating your acceptance to be bound by the terms of this Agreement. If you are not agreeable to the terms stated here, please kindly refrain from using this Website and its associated services. TADM may revise these terms at any time by updating this posting. Your use after such revisions signifies your acceptance of the revised terms. Please check these terms of use periodically for changes.

In any case, Users will be bound by such terms and conditions, which are in place, at the time they gain access to, and/or use the Website.

Use of Website

Users may not use the Website in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of TADM and of others or violate the privacy, publicity or personal rights of TADM and of others. Users also may not use the Website for any illegal purpose or in any other manner inconsistent with the Terms of Use.

By assessing and/or using the Website, Users agree that Singapore law shall govern such access or use.

In addition to legal recourse or any other remedies TADM may have against the Users in law, TADM reserves the right to terminate the registration of the Users and/or stop the Users from participating in any TADM services if the Users breach any of the Terms of Use.

Site Security

Users are prohibited from violating or attempting to violate the security of the Website including, without limitation, the following:

  • accessing data not intended for such a User
  • attempting to probe, scan or test the vulnerability of a system or network to breach security or authentication measure without proper authorisation
  • attempting to interfere with service to any User, host or network, via means of submitting a virus to the Website, overloading or spamming;
  • sending unsolicited email, including promotion and/or advertising of products or services; or
  • forging any transmission control protocol/internet protocol (TCP/IP) packet header or any part of the header information in any email or newsgroup posting.

Violations of system or network security may result in civil or criminal liability. TADM will investigate occurrences, which may involve such violations and may involve, and co-operate with, law enforcement authorities in prosecuting Users who are involved in such violations.

User Information

Users shall not post any incomplete, false or inaccurate information about yourself, your organisation and/or your postings. Users shall not post any material or information that is not entirely your own or for which you do not have full rights to use.

Users agree to keep confidential any information about anyone that is received directly or indirectly through the use of the Website.

Users must not use such information in any manner except for the purposes for which this Website has made such information available or for which this Website has been set up. The obligation of confidentiality shall survive the lapse of this agreement and/or the Users registration with TADM.

Users also agree not to post or communicate on or through the Website any message, comment, statement or material that is offensive, objectionable, disparaging, defamatory or illegal.

TADM reserves the right to, in its sole discretion, remove anything posted on the Website and any such decision shall be final. TADM is under no obligation to communicate any such decision or the reasons for the decision to anyone.

Relying on Information

We provide this Website as a general information source only. The Website may not cover all information available on a particular issue. If you need more information, make an appointment to see our advisory officers.

General Disclaimer And Limitation of Liability

We will not be liable for any loss or damage (i) that you may incur on account of using, visiting or relying on any statement, opinion, representation or information in the Website, (ii) resulting from any delay in operation or transmission, communications failure, Internet access difficulties or malfunctions in equipment or software, or (iii) the conduct or the views of any person who accesses or uses the Website.