Note: You can submit your mediation request online with your Singpass if you have details/claim amount for your employment claim. You will be notified of the next step via your preferred mode of communication. You can also log into your dashboard via eServices to view your claim.

Click on “Ask TADM” chatbot (icon at the bottom right) to get immediate answers, preliminary assessment and file your claim. The chatbot may direct you to make an appointment to speak to us if it cannot address your queries.

We recommend Google Chrome, Microsoft Edge or Mozilla Firefox on desktop or laptop for best experience.

Do take note of the time limit(s) to file your claim(s). You may visit the Ministry of Manpower if you have general queries on the Employment Act.

Contact Us

Get details on TADM locations. You can also send us your feedback online.

Before contacting us, please visit our FAQs section. You may be able to find your answer there.

You may also select your reason for contacting us so that we can serve you better.

I have a salary, dismissal or employment dispute

Do you have an existing appointment or case?

If you have an existing appointment, you can access your dashboard to manage your appointment online. If you have a case officer or mediator assigned, please contact them directly via your dashboard or based on the contact details provided in your letter.

 

I want to...

For TADM eServices, we recommend using desktop and the following browsers: Google Chrome, Firefox, Microsoft Edge or Safari and browsing in incognito mode. Do ensure that you have disabled your pop-up blockers before you file your claim online. You need to make payment within 3 working days from the date of filing. If payment is not received within 3 working days, the claim will be auto-deleted and you will need to refile the claim.

If you are still unable to file your claim online or access to TADM eServices due to technical errors, please use the form below to contact us with a screenshot of the error, together with the date and time. We will reply to you within 3 to 7 working days.

Files must be less than 2 MB. Allowed file types: jpeg, jpg or png.

A screenshot of the error, together with the date and time will assist us in troubleshooting your error better.

No file chosen

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, use, disclosure and retention of my personal data by TAL. For third party’s personal data, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, use, disclosure and retention of my personal data by TAL. For third party’s personal data, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

Visit Us

We have two locations with different supporting services. You must make an appointment in advance as advisory services with TADM are available by appointment only. Walk-in customers will be asked to make an appointment for a different day. 

You may wish to tap on the "Ask TADM" chatbot advisory services to get immediate answers to your queries and proceed to file your claim(s) with a seamless flow of information from chatbot to e-filing. You may be directed to make an appointment to speak to an advisory officer if the chatbot is unable to address your queries.

If you are left with less than one week to submit your claim under the Employment Act or Employment Claims Act, we may attend to you on an exceptional basis. Use our mediation guide to find out what claims are covered and their time limits.

TADM at Devan Nair Institute for Employment and Employability

TADM Building at Devan Nair Institute for Employment and Employability (Jurong)

Services:

  • Mediation.
  • Advisory services.
  • (For Singaporeans and PRs) Job placement, skills training and social support.

Operating Hours: 
Mondays to Fridays 
8.30am – 5.30pm 
Closed: Saturdays, Sundays and public holidays

Address: 

80 Jurong East Street 21, #03-03, 
Singapore 609607 
Get directions

By MRT Jurong East MRT.
Take Exit D and take J-Walk through Westgate and Ng Teng Fong Hospital Tower A.
View a step-by-step direction guide.
By bus
  • Buses going to Jurong East Station/Interchange:
    49, 98, 98M, 99, 990
  • Other buses:
    52, 98, 99, 105, 188, 333, 502, 543, 657
    Refer to the location map
By car
  • Take Exit 30 on the Pan Island Expressway (PIE). Continue on Toh Guan Road to TADM.
  • Take Central Expressway (CTE) and Ayer Rajah Expressway (AYE) to Jurong Town Hall Road.
  • Take Exit 13 from AYE and continue on Jurong Town Hall Road to TADM

TADM at MOM Services Centre at Bendemeer

TADM Building at MOM Services Centre (Bendemeer)

Services:

  • Mediation.
  • Advisory services.
  • (For work pass holders) Stay and work pass-related services.

Operating Hours: 
Mondays to Fridays 
8.30am – 5.30pm 
Closed: Saturdays, Sundays and public holidays

Address: 

1500 Bendemeer Road, Hall A Level 3 
Singapore 339946 
Get directions

By MRT Potong Pasir MRT.
Take Exit B and walk or take a bus.
By bus
  • Buses from Potong Pasir MRT, Exit B:
    13, 107, 107M, 133, 147, 853, 853C
  • Other buses:
    23, 26, 31, 61, 64, 65, 66, 125, 147, 857, 985
    Refer to the location map
By car Take Exit 12 on the Pan Island Expressway (PIE) or Exit 8B on the Central Expressway (CTE). The entrance is along Tripartite Way. Car parks A and B are available outside MOM SC. Charges apply.