Note: If you have details of your outstanding salary claim, including the amount, you can submit your mediation request online with your Singpass. The next step will be a dispute resolution session at TADM.

Do take note of the time limit(s) to file your claim(s). If you have general queries on the Employment Act, please contact the Ministry of Manpower.

Contact Us

You can send us your feedback online. If you wish to visit us, you must make an appointment beforehand.

Before contacting us, please visit our FAQs section. You may be able to find your answer there.

You may also select your reason for contacting us so that we can serve you better.

I have a salary, dismissal or employment dispute

Do you have an existing appointment or case?

If you have an existing appointment, you can manage your appointment online. If you have a case officer, please call or email them directly, based on the contact details provided in your letter.

 

I encounter error while using TADM's eServices

For Online Dispute Resolution (ODR) portal, we recommend using desktop browser Google Chrome or Microsoft Edge for best experience.

For other eServices, we recommend using desktop and Microsoft Edge. Do ensure that you have disabled your pop-up blockers before you file your claim online. If you are unable to make payment, please refer to our payment guide. You need to make payment within 3 calendar days after you file your claim online. Otherwise, your case will be closed automatically and you will need to file a new claim.

If you are still unable to file your claim online or access to ODR portal due to technical errors, please use the form below to contact us with a screenshot of the error, together with the date and time. We will reply to you within 3 to 7 working days.

Files must be less than 0.5 MB. Allowed file types: jpeg, jpg or png.

A screenshot of the error, together with the date and time will assist us in troubleshooting your error better.

No file chosen

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, use, disclosure and retention of my personal data by TAL. For third party’s personal data, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

I want to provide feedback or give a compliment

Use the form to share your feedback or compliments with us.

By submitting this form, I hereby undertake the following:

My information is current, complete and accurate. I consent to the collection, use, disclosure and retention of my personal data by TAL. For third party’s personal data, I undertake that I have obtained their consent and made the party aware of all matters listed in this policy by referring them to our website. I also consent to the disclosure between the following parties of any and all information that may subsequently be processed or collected in connection with my report or feedback for the purposes listed in TAL’s Personal Data Policy : TAL, the authorities (including the Ministry of Manpower) and authorised parties (including employer and union).

Visit us

We have two locations with different supporting services. You must make an appointment in advance as phone advisory services with TADM are available by appointment only. Walk-in customers will be asked to make an appointment for a different day.

If you are left with less than one week to submit your claim under the Employment Act or Employment Claims Act, we may attend to you on an exceptional basis. Use our mediation guide to find out what claims are covered and their time limits.

Make an appointment

TADM at Devan Nair Institute for Employment and Employability

TADM Building at Devan Nair Institute for Employment and Employability (Jurong)

Services:

  • Mediation.
  • Advisory services.
  • (For Singaporeans and PRs) Job placement, skills training and social support.

Operating Hours: 
Mondays to Fridays 
8.30am – 5.30pm 
Closed: Saturdays, Sundays and public holidays

The last appointment is at 4.45pm.

Address: 
80 Jurong East Street 21, #03-03, 
Singapore 609607 
Get directions

By MRT Jurong East MRT.
Take Exit D and take J-Walk through Westgate and Ng Teng Fong Hospital Tower A.
View a step-by-step direction guide.
By bus
  • Buses going to Jurong East Station/Interchange:
    49, 98, 98M, 99, 990
  • Other buses:
    52, 98, 99, 105, 188, 333, 502, 543, 657
    Refer to the location map
By car
  • Take Exit 30 on the Pan Island Expressway (PIE). Continue on Toh Guan Road to TADM.
  • Take Central Expressway (CTE) and Ayer Rajah Expressway (AYE) to Jurong Town Hall Road.
  • Take Exit 13 from AYE and continue on Jurong Town Hall Road to TADM

TADM at MOM Services Centre

TADM Building at MOM Services Centre (Bendemeer)

Services:

  • Mediation.
  • Advisory services.
  • (For work pass holders) Stay and work pass-related services.

Operating Hours: 
Mondays to Fridays 
8.30am – 5.30pm 
Closed: Saturdays, Sundays and public holidays

The last appointment is at 4.45pm.

Address: 
1500 Bendemeer Road, Hall A Level 3 
Singapore 339946 
Get directions

By MRT Potong Pasir MRT.
Take Exit B and walk or take a bus.
By bus
  • Buses from Potong Pasir MRT, Exit B:
    13, 107, 107M, 133, 147, 853, 853C
  • Other buses:
    23, 26, 31, 61, 64, 65, 66, 125, 147, 857, 985
    Refer to the location map
By car Take Exit 12 on the Pan Island Expressway (PIE) or Exit 8B on the Central Expressway (CTE). The entrance is along Tripartite Way. Car parks A and B are available outside MOM SC. Charges apply.