Advisory: Precautionary Measures for COVID-19 (Coronavirus Disease 2019)

In view of the COVID-19 situation, in-person advisory services is suspended till further notice. Our eServices remain available and you may file your case online.

Do take note of the time limit(s) to file your claim(s). If you have general queries on the Employment Act, please contact Ministry of Manpower.

If you have already made an appointment, we will contact you at the mobile number provided. There is no need to visit TADM Services Centres for advisory and transaction services.

For the latest updates relating to COVID-19 and the advisories issued, you may visit the websites of Ministry of Health and Ministry of Manpower.

About us

Through advisory and mediation services, we help employees and employers manage employment disputes, or self-employed persons manage payment-related disputes, amicably.

Who we are

The Tripartite Alliance for Dispute Management (TADM) is jointly set up by the tripartite partners: the Ministry of Manpower (MOM), National Trades Union Congress (NTUC) and Singapore National Employers Federation (SNEF).

Our key services

We offer advisory and mediation services.


We provide mediation for:

  • Salary-related claims These are claims arising when a party breaches an agreement in an employment contract or under the Employment Act. These claims must first be mediated before they can be heard by the Employment Claims Tribunals.

  • Wrongful dismissal claims under the Employment Act and Child Development Co-Savings Act for dismissals without just or sufficient cause. We will assess if the claim on wrongful dismissal can be substantiated before arranging for mediation. If your wrongful dismissal claims cannot be resolved at TADM, you can pursue the claim at the Employment Claims Tribunals.

    Note: Managers or executives dismissed with the required notice or salary in-lieu of notice according to their terms of employment must have at least 6 months of service to submit a claim for wrongful dismissal. For managers or executives dismissed without notice, no minimum service period is required.

  • Appeals under the Retirement and Re-employment Act referred by the Ministry of Manpower.

For other types of employment disputes, or payment-related disputes for self-employed persons, we may offer mediation where appropriate.

Advisory services for employees and self-employed persons

We offer advisory services only for employees and self-employed persons. We will explain the options available for managing an employment dispute. Depending on the case, we may recommend other partners who can help you.

Note: Employers may consider using the Employer Advisory Services at the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) to get advice.

Download the information booklet: English

Other services

We work with partners to provide options to help employees and self-employed persons more holistically based on their needs.

Our partner services include:

Free basic legal advice

We may suggest that you seek legal advice, depending on the nature of the case.

At the legal clinic, you will be able to go over your issue with a lawyer one-to-one for 20 minutes. We work with the Law Society Pro Bono Services Office to offer this service.

The Law Society of Singapore logo
State Courts of Singapore logo
Singapore Mediation Centre logo
e2i logo
National Trades Union Congress logo
Ministry of Manpower logo
Singapore National Employers Federation logo
Migrant Workers Centre logo