Compliments from our customers

"I appreciate the time with the officer. I'm grateful that she empathised with my issues while remaining neutral and professional. She allows me to have a better understanding of how TADM functions and how the mediation process would work for both parties. Thank you!"

- Ms Tay

"I would like to express my deep gratitude to all the TADM staff, especially Ms Carol Lee who closely followed and supported, helped complete the necessary legal procedures to serve my case well. I feel very lucky to have received your enthusiastic help. Sincerely thank you!!!"

- Ms D

"As a foreigner in Singapore, I was initially very nervous and fearful about the process. However, Mr Bernard created a safe, respectful, and non-judgmental space for me to share my concerns. He remained neutral throughout the process, attentively listened to my story, and acknowledged my situation with professionalism and empathy."

- Ms Li

"Your ability to facilitate open and constructive dialogue between the parties involved was truly commendable. Your guidance and impartiality ensured that all perspectives were considered. Once again, I extend my heartfelt thanks for your support and guidance throughout the mediation process, and I wish you continued success in your work. "

- Mr Chng

"She was swift in all responses as well as experienced and professional in the whole experience. She displayed understanding and flexibility on a common availability for our in-person mediation session amidst the busy festive schedule, and I appreciated this exceptional kindness a lot. I am glad to have her to assist in my case."

- Ms Lim

"His professionalism, dedication, and expertise were instrumental in resolving the matter effectively and amicably. Throughout the process, Officer Bryan demonstrated exceptional competence and a deep commitment to ensuring a fair and satisfactory outcome for all parties involved. His calm demeanour and insightful guidance helped navigate through complexities, ultimately achieving a resolution that exceeded our expectations."

- Ms Chen

"Her profound knowledge of the law and her neutral, balanced approach ensured that the process was both fair and constructive. Ms Kaur's professionalism shone through every step of the way, making a challenging situation much easier to navigate. Thank you for your professionalism, expertise, and unwavering commitment to assisting individuals like me. Your efforts are deeply valued and appreciated."

- Ms Ma

"I am writing to express my gratitude for your outstanding mediation skills during the resolution of the recent claim. Your patience, professionalism and guidance made a big difference in helping both parties to reach an amicable outcome. Thanks to your unwavering dedication and effort you put into creating a fair and open discussion, making the process much easier for all involved."

- Ms Ho

"I would like to sincerely thank Ms Giselle Chen for her outstanding assistance as a mediator during my recent case. She handled the matter with professionalism, clarity, and efficiency, and I truly appreciate her prompt communication via WhatsApp, which made the entire process smooth and fast. Ms Chen was patient, understanding, and provided clear guidance throughout, which helped in resolving the issue effectively."

- Ms T

"Ng Sou Nee was extremely kind and knowledgeable. The case was decisively solved within one and a half hours, and it ended amicably within both parties. She took the time to hear our standpoints and gave clear direction on what was fair for both parties. Thanks to her professionalism, no additional time had to be wasted, and it was a very smooth process for us."

- Mr Chu

"I received a call from Ms Stefanie Soh, she asked me nicely what’s the issue and I explained all the details. She then advised me and even helped me to check on my salary calculation and payslip. Once everything had been checked, I knew what needed to be done. Thanks to Ms Stefanie Soh for giving me advice and all the help. Such excellent service. Thumbs up for her. :)"

- Mr W

"Mr Tony has shown great patience, genuine care, and an exceptional ability to listen, which made it easy for me to confide in him during a very difficult time. His positive attitude and reassuring presence truly helped lighten the emotional burden I was carrying. What I deeply appreciate is his selflessness—he went above and beyond to assist me, even when it was beyond his official responsibilities or brought no direct benefit to him."

- Mr Ng