How is e-Mediation conducted?
Last updated 14 Aug 2023
At the mediation stage, a mediator may start the dispute resolution process by sending a message to both parties via TADM eServices portal. The mediator will initiate the process within 7 working days.
The mediator, employee, and employer can make use of the portal to clarify the claims and upload supporting documents.
The mediator will facilitate a resolution to the disputes at the mediation stage.
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