Note: You can file a claim with your Singpass. You will be notified of the next step, and you can log into your dashboard via eServices to view and manage your claim.

Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.

Do take note of the time limit(s) to file your claim(s). Visit the Ministry of Manpower if you have general queries on the Employment Act.

How is e-Mediation conducted?

Last updated 14 Aug 2023

At the mediation stage, a mediator may start the dispute resolution process by sending a message to both parties via TADM eServices portal. The mediator will initiate the process within 7 working days.

The mediator, employee, and employer can make use of the portal to clarify the claims and upload supporting documents.

The mediator will facilitate a resolution to the disputes at the mediation stage.

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