Note: The TADM eServices will be undergoing scheduled maintenance on 7 September 2025, from 8am to 6pm. During this period, the TADM eServices and Chatbot will not be available. Thank you for your understanding.

You may visit the Ministry of Manpower if you have general queries on the Employment Act.

Note: Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment, if needed.

You may visit the Ministry of Manpower if you have general queries on the Employment Act.

How is e-Mediation conducted?

Last updated 14 Aug 2023

At the mediation stage, a mediator may start the dispute resolution process by sending a message to both parties via TADM eServices portal. The mediator will initiate the process within 7 working days.

The mediator, employee, and employer can make use of the portal to clarify the claims and upload supporting documents.

The mediator will facilitate a resolution to the disputes at the mediation stage.

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