Note: The TADM eServices will be undergoing scheduled maintenance on 28 April 2024, from 8am to 8pm. During this period, the TADM eServices and Chatbot will not be available. Thank you for your understanding.

You may visit the Ministry of Manpower if you have general queries on the Employment Act.

Note: You can file a claim with your Singpass if you have your employment claim’s details. You will be notified of the next step via your preferred mode of communication. If you have filed a claim with TADM, you can log into your dashboard via eServices to view your claim status.

You may also use "Ask TADM" chatbot advisory service to get immediate answers, preliminary assessment and file your claim. The chatbot may direct you to make an appointment to speak to us if it cannot address your queries. We recommend Google Chrome, Microsoft Edge, Safari or Mozilla Firefox on desktop or laptop for best experience.

Do take note of the time limit(s) to file your claim(s). You may visit the Ministry of Manpower if you have general queries on the Employment Act.

How is e-Mediation conducted?

Last updated 14 Aug 2023

At the mediation stage, a mediator may start the dispute resolution process by sending a message to both parties via TADM eServices portal. The mediator will initiate the process within 7 working days.

The mediator, employee, and employer can make use of the portal to clarify the claims and upload supporting documents.

The mediator will facilitate a resolution to the disputes at the mediation stage.

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