I encountered errors when I tried to change or cancel an appointment online. What do I do?

Last updated 21 Dec 2023

We recommend using Google Chrome, Microsoft Edge, Safari or Mozilla Firefox, and browsing in incognito mode. Do ensure that you have disabled all pop-up blockers and cleared your cache before managing your appointment.

If you are using a mobile device and the above steps do not work, you may try accessing our eServices using a desktop or laptop.

If you still face an error using our eServices, please contact us with a screenshot of the error, including the date and time and the steps taken before encountering the error.


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