7. Frequently Asked Questions

bizSAFE Frequently Asked Questions

About bizSAFE

How do i get started on the workplace safety and health (WSH) in my company and embark on the bizSAFE Journey

If you need help to kickstart workplace safety and health (WSH) in your company, you may consider applying for StartSAFE. It is a free programme that helps Small and Medium Enterprises (SMEs) – that are from the low to medium risk industry sectors, and not on the bizSAFE programme – to identify WSH risks and implement good WSH practices.

You may also wish to read the START Your Safety and Health @ Work guide for SMEs, to help you get started on your journey to manage safety and health at work.

Alternatively, you may wish to appoint:
- a member from the top management to attend the CEO / Top Management Workshop (bizSAFE level 1); or
- a RM Champion to attend the Workplace Safety and Health Control Measures course (bizSAFE level 2).

Please click here for the list of bizSAFE Service Providers.

NOTE: Registration for the StartSAFE programme will open yearly (around July to August), and it is on a first-come, first-served basis.

What are the documents required to apply for bizSAFE certification

Though bizSAFE is structured as a five-step programme, your company may apply for a level directly as long as it meets the requirements of that particular level.

The supporting documents required for application to the various bizSAFE levels are as follows:

S/N	Supporting Documents	bizSAFE Level
		1	2	3	4	Star
1	Certificate of Attendance for bizSAFE Workshop for CEO / Top Management	√	√
2	Statement of Attainment for bizSAFE Level 2 Course: “Develop a Risk Management Implementation Plan”; or Statement of Attainment for bizSAFE Level 2 Course: “Workplace Safety and Health Control Measures” Note: Only Risk Management course attended from November 2007 onwards is recognised for bizSAFE application		√
3	Risk Management Implementation Audit Report; or Singapore Contractors Association Ltd's (SCAL's) Singapore List of Trade Subcontractors (SLOTS) certificate			√	√	√
4	Statement of Attainment for bizSAFE Level 4 Course: “WSQ Develop a Workplace Safety and Health Management System (WSHMS) Implementation Plan”; or Statement of Attainment for bizSAFE Level 4 Course: “WSQ Workplace Safety and Health System Management”				√
5	SS651 certificate; or ISO 45001 accredited by Singapore Accreditation Council (SAC) or accreditation body recognised under Mutual Recognition Arrangement					√

Please refer to the links below for the list of:
1) Approved training providers that conduct the bizSAFE Levels 1, 2 and 4 workshop and course
2) Accredited auditing organisations that conduct bizSAFE Level 3 Risk Management Implementation Audit

3. My company has attained certification in SS506/ ISO 45001. Why is there still a need to submit a Risk Management (RM) Audit Report to apply for bizSAFE Level Star?

Besides assessing your company on the Occupational Safety and Health (OSH) components, the bizSAFE Level 3 RM Implementation Audits also help to assure your clients that your company has met the minimum requirements for implementing Safe Management Measures (SMM) and workplace RM according to the Code of Practice on WSH Risk Management (RMCP), as well as included the SGSecure element, that applies to all workplaces in Singapore that are governed by the Workplace Safety and Health (WSH) Act.

My company has attained certification in SS506/ISO 45001. Why is there still a need to submit a Risk Management (RM) Audit Report to apply for bizSAFE Level Star?

Besides assessing your company on the Occupational Safety and Health (OSH) components, the bizSAFE Level 3 RM Implementation Audits also help to assure your clients that your company has met the minimum requirements for implementing Safe Management Measures (SMM) and workplace RM according to the Code of Practice on WSH Risk Management (RMCP), as well as included the SGSecure element, that applies to all workplaces in Singapore that are governed by the Workplace Safety and Health (WSH) Act

Apply for bizSAFE

How do I renew the bizSAFE certification for my company?

Please note that bizSAFE Level 1 and 2 are non-renewable.

To renew bizSAFE Level 3 and above recognition, please complete and submit an online renewal application two months before the expiry date via bizSAFE Enterprise Application Form and attach the required documents. Your company’s contact person and senior management will receive an automated acknowledgement email upon the submission of the application.

What are the fees and costs involved to get bizSAFE certification?

It is free to apply for bizSAFE recognition. However, there will be costs involved when your company representative attends bizSAFE training and courses; and engages an Auditor to conduct the Risk Management (RM) Implementation Audit.

Please contact any of the bizSAFE Service Providers to enquire about:
• Training fees and course schedules; or
• Audit charges

I have just submitted my bizSAFE application to WSH Council. How long does it take to process the bizSAFE application?

Please allow 10 working days, from the date of submission, for your bizSAFE application to be processed. Incomplete or incorrect submissions may result in a delay in processing.

Upon approval of your application, the bizSAFE e-cert and logo will be emailed to your senior management. (Note: The bizSAFE logo will only be sent to companies with bizSAFE Level 3 and above recognition)

Meanwhile, you can use bizSAFE self-help excel to check your bizSAFE status. The records will be updated every two weeks.

Can I apply for bizSAFE if my company is not a locally-registered business?

Yes, the same requirements apply. Please ensure that the auditor whom you had appointed from the list of Accredited Auditing Organisation conducts the bizSAFE Level 3 RM Implementation Audit at your overseas workplace or site office.

How do I apply/renew to be a bizSAFE Partner?

To apply or renew to be a bizSAFE Partner, please complete and submit the bizSAFE Partners Application Form. Your company’s contact person and senior management will receive an automated acknowledgement email upon the submission of the application.

Please allow 10 working days, from the date of submission, for your application to be processed. Incomplete or incorrect submissions may result in a delay in processing. Upon approval of the application, the bizSAFE e-cert and logo will be emailed to your senior management.

Please ensure that your organisation:
• Is not in the Business Under Surveillance programme administered by the Ministry of Manpower, or bizSAFE status has not been suspended;
• Is committed to including bizSAFE Level 3 and above in its procurement specification(s); and

• Meets one of the following criteria:
o Has a bizSAFE Level 3 or above certificate
o Has a valid Risk Management Audit Report
o Has a Joint Commission International (JCI) certificate
o Is a Responsible Care Award winner

As for the supporting documents, please provide the following:
1. Show evidence that you have included bizSAFE as a tender requirement for your contractors
2. Provide a list of your existing contractors, and their current bizSAFE status (in Excel format)
3. Show evidence of what you have done or plan to do, to engage your contractors to improve their safety standards
4. Memo/ Email to inform all Business Partners* that your company had incorporated or will incorporate bizSAFE in tender specification
5. Fill up the fields under “Commitments to bizSAFE” in the online application form, and set a “Target deadline for implementation”
6. Attach a valid copy of the Risk Management (RM) audit report, done by a Singapore Accreditation Council (SAC) accredited Auditing Organisation (AO)
7. Attach a valid copy of your SS 651 / ISO 45001 certification (if you have)

What is the difference between a bizSAFE Partner and bizSAFE Enterprise?

bizSAFE Enterprises are companies that have achieved bizSAFE certification (bizSAFE Level 1 to 4, bizSAFE STAR Level). A bizSAFE Partner is carefully selected and recognised as an organisation that has strong influence in its business value chain to guide existing and potential stakeholders to work safely with them.

bizSAFE e-Services

How do I check my company’s bizSAFE status or expiry date?

You can use bizSAFE self-help excel to check your bizSAFE Level, status and expiry date. Please renew your Company's bizSAFE status two months before it expires.

The validity of each bizSAFE level is as follows:

bizSAFE	Validity from date of approval
Level 1	6 months
Level 2	6 months
Level 3	3 years*
Level 4	3 years*
Star	3 years*

* Valid for three years or upon expiry of the relevant external certifications (SCAL- SLOTS, JCI, Responsible Care, ISO 45001, SS 651), whichever is earlier.

11. How do I update bizSAFE records if there are changes to my company’s particulars/personnel?

Please submit your request here to update:
• senior management’s particulars;
• contact person’s particulars;
• new company’s name but same UEN. Please email the new ACRA certificate to bizSAFE@wshc.sg

However, if there is a change of the Unique Entity Number (UEN), please submit a new bizSAFE Enterprise Application. As bizSAFE applications are tagged to the UEN, we are unable to update the records.

How do I update bizSAFE records if there are changes to my company’s particulars/personnel?

Please submit your request here to update:
• senior management’s particulars;
• contact person’s particulars;
• new company’s name but same UEN. Please email the new ACRA certificate to bizSAFE@wshc.sg

However, if there is a change of the Unique Entity Number (UEN), please submit a new bizSAFE Enterprise Application. As bizSAFE applications are tagged to the UEN, we are unable to update the records.

I would like to request a copy of my company’s bizSAFE certificate.

Please submit your request here for a copy of:
• bizSAFE logo
• bizSAFE e-cert (only for those with at least three months’ validity, otherwise we will only provide certificate number)
• bizSAFE certificate number

Can I print the bizSAFE logo on my company name card?

The bizSAFE logo is a registered trademark. Only enterprises that have received a bizSAFE status awarded by the WSH Council are allowed to apply the logo on their collateral, like name cards, brochures and posters. Enterprises are only allowed to apply the logo that corresponds to the bizSAFE level which they have attained.

The bizSAFE logo communication guide helps bizSAFE enterprises by clearly defining the parameters for the use of the bizSAFE logo for all communication applications. Actions will be taken by the WSH Council on the enterprise for abuse of the bizSAFE logo.

I have already attended the bizSAFE course, but I cannot find my company’s name in the bizSAFE listing?

Attending bizSAFE courses does not automatically grant your company bizSAFE recognition. You will have to submit an application with the supporting documents to the WSH Council.

To renew bizSAFE Level 3 and above recognition, please submit and complete an online renewal application two months before the expiry date via bizSAFE Enterprise Application and attach the required documents. Your company’s contact person and senior management will receive an automated acknowledgement email upon the submission of the application.

Please allow 10 working days, from the date of submission, for your application to be processed. Incomplete or incorrect submissions may result in a delay in processing. Upon approval of the application, the bizSAFE e-cert and logo will be emailed to your senior management.

Meanwhile, you can use bizSAFE self-help excel to check your bizSAFE status. The records will be updated every two weeks.

Where can I obtain a copy of the certificates of the bizSAFE training/courses I had attended?

The WSH Council administers the bizSAFE certification for companies. For bizSAFE training and course certificates that were issued to individuals who had attended bizSAFE courses, you may wish to contact your training provider and/or download from the SkillsFuture portal instead.

bizSAFE Marketplace

What is bizSAFE Marketplace?

bizSAFE Marketplace is a listing of bizSAFE enterprises according to the goods or services they offer. This allows potential service buyers to search for a business partner or contractor with the risk management capabilities to take on a project.

My company has been issued a bizSAFE certificate, but I cannot find my company details on bizSAFE Marketplace.

Your company will not be listed in bizSAFE marketplace if you (or the applicant) had not indicated the keywords for services provided, business description, and/or a company contact email in the application form when submitting your company renewal application.

If you would like your company to be listed in the marketplace, please provide the following details here:

Keywords for services provided (50 character limit including spaces):
- Company business description (150 character limit including spaces):
- Company contact email