8. Frequently Asked Questions

If your company is a small and medium enterprise (SME) and needs help to kickstart workplace safety and health (WSH) in your company, you may consider applying for StartSAFE. Please note that this free programme is on a first come, first served basis.

You may also wish to read the START Your Safety and Health @ Work guide for SMEs, to help you get started on your journey to manage safety and health at work.

Though bizSAFE is structured as a 5-step programme, your company may apply for a level directly as long as it meets the level's requirements. Learn more about the bizSAFE Programme, and the requirements to qualify for each level.

You may wish to first appoint:

• a member from the top management to attend the CEO/ Top Management Workshop (bizSAFE Level 1); or
• a RM Champion to attend the Workplace Safety and Health Control Measures Course (bizSAFE Level 2).

Though bizSAFE is structured as a five-step programme, your company may apply for a level directly as long as it meets the requirements of that particular level.

Please read about the supporting documents required to qualify for the various bizSAFE levels.

The RM Implementation Audits focuses on meeting the requirements in the Code of Practice on WSH Risk Management (RMCP),which has additional coverage on addressing risks from terrorism, disease outbreaks and mental health.

The Ministry of Manpower (MOM)'s Business Under Surveillance (BUS) Programme helps companies with poor workplace safety and health records to develop or improve on their safety and health management system.

Once placed in BUS, your company's bizSAFE status would be suspended, and your company's information will be removed from bizSAFE Marketplace, and you may not distribute any company collaterals with the bizSAFE logo or status.

To reinstate and renew your company's bizSAFE status, please contact us with the following once your company has exited from the BUS Programme:

• Exit Notification letter issued by MOM; and
• Latest Risk Management Audit Report, issued by an Accredited Auditing Organisation (AAO) for bizSAFE.

Please note that bizSAFE Levels 1 and 2 are introductory levels to the bizSAFE Programme. The bizSAFE certificates for Levels 1 and 2 are valid for a period of 6 months from the date of approval, and are non-renewable once they expire.

We encourage companies to progress to bizSAFE Level 3 and above, which recognises that your company has conducted risk assessments for your workplace, in compliance with the requirements in the WSH (Risk Management) Regulations.

To renew your company's bizSAFE recognition for Level 3 and above, please complete and submit an online renewal application two months before the expiry date via bizSAFE Enterprise Application Form and attach the required documents. Your company's contact person and senior management representative will receive an automated acknowledgement email upon the submission of the application.

It is free to apply for bizSAFE recognition. However, there will be costs involved when your company representative attends the relevant bizSAFE training and courses; and engages an auditor to conduct the Risk Management Implementation Audit.

• To schedule a workshop or course that suits your convenience, please refer to the bizSAFE courses listed in mySkillsFuture.
• Please engage an auditor from the Singapore Accreditation Council's list of Accredited Auditing Organisations (AAO) for bizSAFE.

It takes 10 working days from the date of submission. Once your application is approved, the bizSAFE e-certificate and logo will be sent to your company's senior management representative via email through our email apply_bizSAFE@wshc.sg. You may wish to check that your junk mail folder and ensure that our email has been included in your 'safe senders' list.

Once the bizSAFE certificate is awarded, the bizSAFE status will be updated in bizSAFE e-Services, which will be updated on our website every two weeks.

Please submit your request here to update:

• senior management’s particulars;
• contact person’s particulars;
• new company’s name but same UEN. Please email the new ACRA certificate to bizSAFE@wshc.sg 

However, if there is a change of the Unique Entity Number (UEN), please submit a new bizSAFE Enterprise Application. As bizSAFE applications are tagged to the UEN, we are unable to update the records. 

Please submit your request here for a copy of:

• bizSAFE logo (Only for bizSAFE Level 3 and above)
• bizSAFE e-certificate (For expired certificates or expiring in less than 3 months, only the bizSAFE certificate number will be provided)
• bizSAFE certificate number

The bizSAFE logo is a registered trademark. Only enterprises that have received a bizSAFE status awarded by the WSH Council are allowed to apply the logo on their collateral, like name cards, brochures and posters. Enterprises are only allowed to apply the logo that corresponds to the bizSAFE level which they have attained.^

The bizSAFE logo communication guide helps bizSAFE enterprises by clearly defining the parameters for the use of the bizSAFE logo for all communication applications. Actions will be taken by the WSH Council on the enterprise for abuse of the bizSAFE logo.

^Note: As bizSAFE Levels 1 and 2 are introductory levels of the bizSAFE Programme with a validity period of only 6 months and are non-renewable; companies are not recommended to print bizSAFE Levels 1 or 2 logos in their marketing collaterals as they have to be removed after 6 months. However, words in the collaterals like ‘bizSAFE Level 1 or Level 2 -recognised’ are permissible. 

For bizSAFE levels 3 and above, high-resolution logos will be provided together with the bizSAFE e-Certificates.

Employees or individuals who have attended bizSAFE courses does not automatically grant your company's bizSAFE recognition. Companies will have to submit an application with the supporting documents to the WSH Council.

To apply for bizSAFE certification, please submit the bizSAFE Enterprise Application and attach the required documents. Your company's contact person and senior management will receive an automated acknowledgement email upon the submission of the application.

Please allow 10 working days of processing from the date of submission. Once your application is approved, the bizSAFE e-certificate and logo will be sent to your company's senior management representative via email.

bizSAFE Partners are carefully selected. They influence existing and potential stakeholders across their value chain to work safely for them.

You may wish to read more about Becoming a bizSAFE Partner, and to submit an application for your company.

bizSAFE Enterprises are companies that have achieved bizSAFE recognition through the bizSAFE Programme (i.e., bizSAFE Levels 1 to 4, and bizSAFE STAR).

A bizSAFE Partner is carefully selected and recognised as an organisation that has strong influence in its business value chain to guide existing and potential stakeholders to work safely with them.