I encountered errors when I tried to file my claim online. What do I do?

Last updated 02 Aug 2020

We recommend using using Google Chrome, Firefox, Microsoft Edge or Safari and browsing in incognito mode.

Please also ensure that you have disabled all pop-up blockers and cleared your cache before making an appointment.

If you still face an error, please contact us with a screenshot of the error together with the date and time.

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