Note: You can file a claim with your Singpass. You will be notified of the next step, and you can log into your dashboard via eServices to view and manage your claim.

Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.

Do take note of the time limit(s) to file your claim(s). Visit the Ministry of Manpower if you have general queries on the Employment Act.

I filed a claim but encountered errors on the payment page or my payment failed. How do I proceed?

Last updated 21 Dec 2023

We recommend using Google Chrome, Microsoft Edge, Safari or Mozilla Firefox, and browsing in incognito mode. Do ensure that you have disabled all pop-up blockers and cleared your cache before making payment.

If you are using a mobile device and the above steps do not work, you may try accessing our eServices using a desktop or laptop.

If you still face an error using our eServices, please contact us with a screenshot of the error, including the date and time and the steps taken before encountering the error.

Alternatively, you can make payment in person at TADM's Services Centre. Visa or MasterCard credit or debit cards, NETS Card, NETS Flashpay, NETS QR Payment and EZ-Link payment methods are accepted. Payment must be made within 3 days from the date of filing, failing which the claim will be cancelled and you will need to resubmit your claim.

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I filed a claim but encountered errors on the payment page or my payment failed. How do I proceed?

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