I filed a claim but encountered errors on the payment page or my payment failed. How do I proceed?

Last updated 14 Aug 2023

We recommend using Google Chrome, Firefox, Microsoft Edge or Safari and browsing in incognito mode.

Please also ensure that you have disabled all pop-up blockers and cleared your cache before making payment.

If you still encounter error(s), please contact us with a screenshot of the error together with the date and time.

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