Note: You can file a claim with your Singpass. You will be notified of the next step, and you can log into your dashboard via eServices to view and manage your claim.

Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.

Do take note of the time limit(s) to file your claim(s). Visit the Ministry of Manpower if you have general queries on the Employment Act.

I have made the payment. What happens next?

Last updated 14 Aug 2023

Once you have filed your claim and made the payment, you will receive an email from TADM on the next steps of the dispute resolution process. TADM may facilitate mediation through email or phone. Our mediator will contact you to review the claim(s) in the next 7 working days. Please ensure that the contact details you provide are accurate and up to date. 

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