Note: The TADM eServices will be undergoing scheduled maintenance on 23 May 2024, from 7pm to 11pm. During this period, the TADM eServices and Chatbot will not be available. Thank you for your understanding.

You may visit the Ministry of Manpower if you have general queries on the Employment Act.

Note: You can file a claim with your Singpass if you have your employment claim’s details. You will be notified of the next step via your preferred mode of communication. If you have filed a claim with TADM, you can log into your dashboard via eServices to view your claim status.

You may also use "Ask TADM" chatbot advisory service to get immediate answers, preliminary assessment and file your claim. The chatbot may direct you to make an appointment to speak to us if it cannot address your queries. We recommend Google Chrome, Microsoft Edge, Safari or Mozilla Firefox on desktop or laptop for best experience.

Do take note of the time limit(s) to file your claim(s). You may visit the Ministry of Manpower if you have general queries on the Employment Act.

Filing fees

Things to note

Filing fees for mediation
  • $10 per claim if you are claiming $10,000 or less
  • $20 per claim if your claim exceeds $10,000

Fees are not refundable and are based on the claim amount declared when you file.

Payment methods

You can pay online by:

  • Visa or MasterCard credit or debit cards.
  • eNETS via internet banking from DBS, UOB, OCBC or Standard Chartered Bank

OR

Kiosk at TADM Service Centres during operating hours (Visa or MasterCard credit or debit cards, NETS Card, NETS Flashpay, NETS QR Payment, EZ-Link)

Note: We do not accept cash payment.

Payment must be made within 3 days from the date of filing. If payment is not received within 3 days, the claim will be purged and you will need to refile the claim. 

What will you need

You will need:

  • For employee: NRIC or FIN
  • For employer (filing notice pay): Employee’s NRIC or FIN
  • Your case reference number (e.g. TADM-2023-123456)