Note: You can file a claim with your Singpass. You will be notified of the next step, and you can log into your dashboard via eServices to view and manage your claim.

Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.

Do take note of the time limit(s) to file your claim(s). Visit the Ministry of Manpower if you have general queries on the Employment Act.

I have other questions not listed in the Contact Us Form. What do I do?

Last updated 04 Apr 2024

For general enquiries:

On employment law, you may contact the Ministry of Manpower directly.
On TADM processes, you may visit TADM’s FAQs for more details.

For enquiries specific to your case:

If you have an existing appointment, you can access your dashboard to manage your appointment online. If you have a case officer or mediator assigned, please contact them directly via your dashboard or based on the contact details provided in your letter.
Answer a few questions to know your options.
If you know the claim amount, you can file your claim online for a mediation directly. You can refer to the mediation guide on the process.
If you do not know the claim amount, you can calculate your claim before filing online.
If you still require further assistance, you may use “Ask TADM” chatbot advisory service to get immediate answers to your queries. The chatbot may direct you to make an appointment to speak to us if it cannot address your queries.

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I have other questions not listed in the Contact Us Form. What do I do?

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