Note: You can file a claim with your Singpass. You will be notified of the next step, and you can log into your dashboard via eServices to view and manage your claim.

Use "Ask TADM" chatbot to get immediate answers, claim assessment, and to file your claim. It will offer to make an appointment if needed.

Do take note of the time limit(s) to file your claim(s). Visit the Ministry of Manpower if you have general queries on the Employment Act.

Nothing appears after I input or select an option in the chatbot, what do I do?

Last updated 04 Apr 2024

Please try the following steps:
1. Close the chatbot window and try again. 
2. Use Google Chrome, Microsoft Edge, Safari or Mozilla Firefox, and browse in incognito mode.
3. Disable all pop-up blockers and clear your cache before using our “Ask TADM” chatbot advisory service.

Alternatively, you may wish to access our chatbot using a desktop or laptop.

If you still face the same issue, please contact us with a screenshot of the issue, including the date and time and the steps taken before encountering the issue.

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