Note: You can file a claim with your Singpass if you have your employment claim’s details. You will be notified of the next step via your preferred mode of communication. If you have filed a claim with TADM, you can log into your dashboard via eServices to view your claim status.

You may also use "Ask TADM" chatbot advisory service to get immediate answers, preliminary assessment and file your claim. The chatbot may direct you to make an appointment to speak to us if it cannot address your queries. We recommend Google Chrome, Microsoft Edge, Safari or Mozilla Firefox on desktop or laptop for best experience.

Do take note of the time limit(s) to file your claim(s). You may visit the Ministry of Manpower if you have general queries on the Employment Act.

Nothing appears after I input or select an option in the chatbot, what do I do?

Last updated 04 Apr 2024

Please try the following steps:
1. Close the chatbot window and try again. 
2. Use Google Chrome, Microsoft Edge, Safari or Mozilla Firefox, and browse in incognito mode.
3. Disable all pop-up blockers and clear your cache before using our “Ask TADM” chatbot advisory service.

Alternatively, you may wish to access our chatbot using a desktop or laptop.

If you still face the same issue, please contact us with a screenshot of the issue, including the date and time and the steps taken before encountering the issue.

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