You may visit the Ministry of Manpower if you have general queries on the Employment Act.
(For employees) File a claim for mediation
If you are a non-union employee, you may use this service to file a claim for mediation. If you are a union employee, you should contact your union to help you file your claim.
Things to note
|File a salary in lieu of notice claim if you do not dispute your dismissal||If you have not been paid salary in lieu of notice (e.g. notice pay) and you do not dispute the grounds of your dismissal, you can file an employment claim for the salary in lieu of notice of termination.|
|File a wrongful dismissal claim if you dispute your dismissal||Wrongful dismissal happens when an employee was dismissed without just or sufficient cause for reasons (e.g. discrimination, deprivation of benefit, or to punish employee for exercising an employment right). It also includes situations where an employee had resigned involuntarily.
Termination due to misconduct, poor performance and redundancy are not deemed to be wrongful if contractual notice was served or paid in-lieu. If you dispute the reasons for your dismissal, you are required to substantiate your wrongful dismissal claim with anecdotal/documentary evidence (e.g. a termination letter or emails).
If you have been wrongfully dismissed and your employer owes you salary (e.g. salary in lieu of notice, overtime wages), you may file for both a wrongful dismissal claim and a salary-related employment claim respectively claim using your Singpass.
If you have been dismissed due to age or denied re-employment, please submit an appeal to Ministry of Manpower.
|Do not file a claim if your company is under bankruptcy, judicial management or liquidation||
If your company is under bankruptcy, judicial management or liquidation, you should file your claim directly with the Insolvency Office or the appointed judicial manager or liquidator.
|Who can file||
All employees, except seafarers, domestic workers, statutory board employees and civil servants.
|How much you can file||
If you are filing for both salary-related and wrongful dismissal claims, you may file claims worth up to $40,000 (non-union members) or $60,000 (union members).
Claim limits apply when entering into a settlement agreement after mediation, or lodging a claim at the Employment Claims Tribunals (ECT).
|What claims are eligible||
If you are a manager or executive who has been dismissed with notice or salary in-lieu of notice according to your terms of employment, or have resigned involuntarily, you must have served your employer for at least 6 months to submit a claim for wrongful dismissal. If you have been dismissed while pregnant, you must have served your employer for at least 3 months.
|When to file||
|What you will need||
You need the following to file a claim:
Essential supporting documents to upload:
You are required to support your claims with written documents. As such, you should upload the relevant documents to support your claims.
The non-refundable filing fees are:
For example, if you are filing 2 claims and your salary-related employment claim amount is $12,000 while your wrongful dismissal claim amount is $3,000, the respective filing fees will be $20 and $10.
You can pay online by:
Kiosk at TADM Service Centres during operating hours (Visa or MasterCard credit or debit cards, NETS Card, NETS Flashpay, NETS QR Payment, EZ-Link)
Note: We do not accept cash payment.
Payment must be made within 3 days from the date of filing. If payment is not received within 3 days, the claim will be purged and you will need to refile the claim.
|How long it takes to file a claim||You should be able to complete the process within 20 minutes if you have prepared your documents beforehand.|
|What happens after||Within 3 working days of payment, you will receive an email from TADM on the next steps of the dispute resolution process.|