Note: You can submit your mediation request online with your Singpass if you have details/claim amount for your employment claim. You will be notified of the next step via your preferred mode of communication. You can also log into your dashboard via eServices to view your claim.

Click on “Ask TADM” chatbot (icon at the bottom right) to get immediate answers, preliminary assessment and file your claim. The chatbot may direct you to make an appointment to speak to us if it cannot address your queries.

We recommend Google Chrome, Microsoft Edge or Mozilla Firefox on desktop or laptop for best experience.

Do take note of the time limit(s) to file your claim(s). You may visit the Ministry of Manpower if you have general queries on the Employment Act.

Customer Satisfication Survey

We would like to invite you to participate in our survey, which should take about 2-3 minutes to complete.
This survey seeks your feedback on the service experience with TADM.
Your feedback will be kept confidential and only aggregated results will be used. Individual respondents will not be identified.

Please enter text only.
Please enter an 8 digit phone number.
Please enter a valid email address.
Please enter text only.
Please enter a valid date.
😄=Very Satisfied
😊=Satisfied
🙂=Somewhat Satisfied
🙁=Somewhat Dissatisfied
😞=Dissatisfied
😠=Very Dissatisfied

How would you rate your overall experience with TADM?

Please select an overall experience.

How would you rate your experience with the officer?

Please select a rating.

What is the reason for being dissatisfied? (You may select more than one)

Please specify other reason. Please select at least one reason.

What is the reason for being satisfied? (You may select more than one)

Please specify other reason. Please select at least one reason.
Please enter text only.

In the next few months, we will be conducting a series of focus group sessions to discuss areas that impact customers' satisfaction. Do you wish to participate in these focus group discussion?

Please select an option.