TAFEP’s Employer Advisory Service (EAS) will cease operations from 1 April 2026. The last date to book appointments for March 2026 is 27 March 2026, 5.30 pm. 

The Employer Advisory Service (EAS) will be provided by Singapore National Employers Federation (SNEF) with effect from 1 April 2026.  If your organisation is a SNEF member, please contact SNEF Member & Corporate Relations at 6290 7633 or member@snef.org.sg.  For non-SNEF members, please contact SNEF’s Advisory, Resource and Consultancy Centre (ARCC@SNEF) from 30 March 2026 to book a fee-based appointment from 1 April 2026. For more information, visit ARCC@SNEF or call 6290 7633 (press “6”).

Implementing a Fair Performance Management System (For Employers)

How to implement a fair and progressive system.

What Is Performance Management

Performance management is a systematic process to monitor and assess employee performance. It involves formal appraisals, regular feedback, and the identification of training and development needs. These enable employees to contribute more effectively towards business goals.

Why It Matters

A good performance management system:

  • Is an opportunity to give and receive constructive feedback, and set goals collaboratively.
  • Helps you gather information about underperforming employees and work out how they can perform better.
  • Motivates high performers to tackle bigger challenges.

What You Should Do to Be Fair

The Tripartite Guidelines state what you must do as a fair employer.

  • Develop measurable standards for evaluating job performance.
  • Review your criteria regularly to check against discrimination.
  • Document and keep all performance reviews for at least one year. This will help you appraise objectively during the next appraisal.
  • Set up an internal appeal process to address employees' questions or concerns on their appraisals.
  • Communicate posting and training opportunities to all eligible employees.
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Tripartite Guidelines

Refer to the Tripartite Guidelines on Fair Employment Practices to ensure that you abide by the guidelines on all the relevant practices.

How to Be Progressive

For more information on how to create a good performance management system, download the Performance Evaluation and Development Plan (Word document).

You can also browse our resource collection to get tips, tools and ideas and learn from case studies and interviews with progressive employers.