Learn about incident investigation to prevent incidents from recurring.
Why Investigate Incidents?
Injuries, interruptions to work operations, and damages to property and equipment due to workplace incidents can be costly. By finding out how the incident happened, steps can be taken to prevent similar recurrences in the future. Therefore, it makes good business sense to investigate incidents systematically. This would also help workers regain confidence after the incident and address any related worries.
Incident Investigation Process
After an incident, stay calm, check the area for immediate danger and take steps such as moving any injured person to safety if need be.
The following diagram recommends the course of action to be taken.
Refer to the WSH Guidelines on Investigating Workplace Incidents for SMEs (PDF) to learn more about incident investigation methods and their related tasks.
As employers and/or occupiers, you are required to report work-related accidents, workplace accidents, dangerous occurrences and occupational diseases to the Ministry of Manpower (MOM) within 10 days of an accident or diagnosis, under the WSH (Incident Reporting) Regulations.
For more information on the types of incident that need reporting, refer to the MOM website.