The website will undergo maintenance from Thursday 12 March 2026, 7:00PM to 11:59PM, to enhance system performance. During this period, some services may be temporarily unavailable. We apologise for any inconvenience this may cause.

Adopt the Tripartite Standard on Grievance Handling - the Power PACT Way!

Find out how you can easily adopt the TS GH by using the toolkit.

26 Oct 2020 Tools and templates Grievance handling Best practices