About the workshop
As a supervisor, you may encounter the challenge of dealing with upset employees. You will need an established grievance handling procedure to deal with such situations. It is therefore important that organisations, regardless of size ensure that the right processes are in place to prepare managers to deal with grievances. This workshop will utilise key resources such as the Grievance Handling Handbook, and the Principles of Fair Employment Practices as laid out in the "Tripartite Guidelines on Fair Employment Practices" formulated by TAFEP.