How to determine the suitability of telecommuting and implement it in your organisation.

What is Telecommuting

A flexi-place arrangement where the job is performed at a location other than the workplace. It uses information and communication technologies to connect teams virtually and enable employees to respond to clients remotely. Telecommuting may be conducted on a situational or regular basis.

Some common locations in which telecommuters work include the employee's home, smart work centres, satellite offices, client's office, and cafes.

How to Determine the Suitability of Telecommuting

To determine the suitability of telecommuting in your organisation, you should:

If the challenges to telecommuting cannot be resolved, the organisation or employee may consider other types of flexible work arrangements.

How to Implement Telecommuting Successfully

In addition to the 4-step implementation model, you should:

  • Implement a telecommuting policy that clearly outlines the work protocols, expectations and other relevant details for employees as they consider a telecommuting arrangement. You may download our Sample Policy for Telecommuting (PDF) as a reference.
  • Ensure that employees are familiar with their role in ensuring a successful telecommuting arrangement and share telecommuting tips (PDF) with employees.
  • Find out more on how to implement a sustainable telecommuting arrangement through the Telecomuting Guide.