In view of the COVID-19 situation, in-person advisory services is suspended till further notice. Our eServices remain available and you may file your case online.
Do take note of the time limit(s) to file your claim(s). If you have general queries on the Employment Act, please contact Ministry of Manpower.
If you have already made an appointment, we will contact you at the mobile number provided. There is no need to visit TADM Services Centres for advisory and transaction services.
For the latest updates relating to COVID-19 and the advisories issued, you may visit the websites of Ministry of Health and Ministry of Manpower.
(For unions) File a claim for an Ordinary Branch member
For industrial unions to file a salary-related or wrongful dismissal claim on behalf of an Ordinary Branch member.
Things to note
|Who can file||Industrial unions, on behalf of a union member.|
|Registration fees for mediation||
Fees are not refundable and are based on the claim amount declared when you file.
You can pay by:
Payment must be made within 3 days from the date you filed your claim for it to be deemed successful.
|How long it takes||
Within 3 working days of successful payment, you will receive an email from TADM on the next steps of the dispute resolution process.
The union can file for a member’s salary-related claims and/or wrongful dismissal claims, such as:
- Overtime pay
- Paid leave or sick leave
- Bonuses, commission or deductions
The union will need to file within these periods for the following claims:
|Nature of claim||When to file a claim by|
|Wrongful dismissal claims||
Your CorpPass admin user or sub-admin user needs to:
- Log in to your account.
- Go to the assigned eServices tab. You should see Employment Standards Online (ESOL) listed as one of your assigned eServices.
If ESOL is not listed as one of your assigned e-Services, please ask your CorpPass admin user or sub-admin user to assign the eService to you.
To file, the union will need:
- Company’s contact details.
- Union official’s contact details.
- Union member’s personal and employment details. Include a copy of their employment contract if available.
- Brief description of the dispute.
- Credit or debit card details or internet banking user ID and PIN for payment.