Note: If you have details of your outstanding salary claim, including the amount, you can submit your mediation request online with your Singpass. The next step will be a dispute resolution session at TADM.

Do take note of the time limit(s) to file your claim(s). If you have general queries on the Employment Act, please contact the Ministry of Manpower.

Pay mediation fees

If you have filed a claim for mediation at TADM, use this service to pay the registration fees.

Things to note

Registration fees for mediation
  • $10 per claim if you are claiming $10,000 or less
  • $20 per claim if your claim exceeds $10,000

Fees are not refundable and are based on the claim amount declared when you file.

Payment methods

You can pay by:

  • Visa or MasterCard credit or debit cards.
  • eNETS via internet banking from DBS, UOB, OCBC or Standard Chartered Bank.

Payment must be made within 3 days from the date you filed your claim for it to be deemed successful.

Note: If your case number is not found, please try again the following day after 8am.

What you will need

You will need:

  • Your case reference number. If you cannot recall your case reference number, log in to the claim filing eService and check your transaction history.
  • For employer: company’s UEN.
  • For employee: NRIC or FIN.
  • Internet banking user ID and PIN (for eNETS payment).
  • Credit card or debit card details (for credit or debit card payment).

Download the user guide for detailed instructions on using this service.

 

  • This service is available 24 hours daily.