Note: You can file a claim with your Singpass if you have your employment claim’s details. You will be notified of the next step via your preferred mode of communication. If you have filed a claim with TADM, you can log into your dashboard via eServices to view your claim status.

You may also use "Ask TADM" chatbot advisory service to get immediate answers, preliminary assessment and file your claim. The chatbot may direct you to make an appointment to speak to us if it cannot address your queries. We recommend Google Chrome, Microsoft Edge, Safari or Mozilla Firefox on desktop or laptop for best experience.

Do take note of the time limit(s) to file your claim(s). You may visit the Ministry of Manpower if you have general queries on the Employment Act.

I have other questions not listed in the Contact Us Form. What do I do?

Last updated 04 Apr 2024

For general enquiries:

For enquiries specific to your case:

  • If you have an existing appointment, you can access your dashboard to manage your appointment online. If you have a case officer or mediator assigned, please contact them directly via your dashboard or based on the contact details provided in your letter.
  • Answer a few questions to know your options.
  • If you know the claim amount, you can file your claim online for a mediation directly. You can refer to the mediation guide on the process.
  • If you do not know the claim amount, you can calculate your claim before filing online.
  • If you still require further assistance, you may use “Ask TADM” chatbot advisory service to get immediate answers to your queries. The chatbot may direct you to make an appointment to speak to us if it cannot address your queries.

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